Terms and Conditions
Please read these terms of service carefully. By using this website, Programs, Products and Services you agree to be be bound by all of the terms and conditions of this agreement.
1.Service Delivery
1.1. After we have successfully received your payment, your information will be reviewed and will contact you directly. This may take up to 5 business days. Please ensure first you have checked your spam folder. If you do not receive an email after this time period, please contact us at contact@lilianezaher.com.
1.2 Purchase of any online nutrition service is for your own sole personal use and it is forbidden to distribute or publish or use for professional purposes without our consent. The online nutrition services remain our intellectual property. Upon making a purchase of an online program, you agree with all these terms of service and any distribution without our consent will be deemed an infringement on our intellectual property.
2.Contact Policy
Liliane only provides service support to verified customers. We will contact you by email or WhatsApp or Zoom call. Our general support hours are Monday to Friday, 9am to 5pm (Eastern Time), please be aware of possible time differences. During this time, we generally reply to any support queries in order received within 24- 36 hours depending on the issue complexity and our workload.
3.Refund Policy
All digital products, services and online programs are non-refundable once the order has been placed. Please carefully read all of the information available and if you’re unsure whether the program, product or service is for you, contact us at contact@lilianezaher.com with your questions in advance of purchasing.
4.Your Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address, etc...
5.Payment
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
When you make a payment or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
6. Changes
6.1 The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
6.2 Prices for our products are subject to change without notice.
6.3 We reserve the right at any time to modify or discontinue the Service without notice at any time.
6.4 We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
7.Age of consent
The Site is not intended for individuals under the age of 18.
8.Disclaimer
Results may vary based on a person’s physical health, diet and exercise, and adherence to the nutrition plan.
All information on this website are intended for educational purposes. The content of this site is not intended in any way as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.
9.Errors
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
10.Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please send an email to contact@lilianezaher.com.
